Friendly, responsive, reliable support makes all the difference on those rainy days!

The level of security and reliability of our server and websites is very high, but should anything happen rest assured that we’ll respond extremely quickly, minimising any problems.

Our web server is looked after by a technical support team 24/7, 365 days a year. Your website is automatically backed up once a week.

If anything serious happens (like for instance web site hacking and brute force attacks), someone will be on the case within minutes.

If you need help with anything in particular, Andrea is always there to help, as well as to give any advice. No call centres, no waiting on a queue for ages, no speaking to strangers that have no idea who you are.

Should anything go wrong, please do not hesitate to contact Andrea on 0131 5588340 or 07758 372105.

Out with office times, please send us an email and – if the matter is urgent – also a text message on 07758 372105. We’ll get back to you as soon we possible can.

Let us look after you

Please refer to this section for some very good security tips, as well as some instructions on how to complete day to day tasks that you may be needing help with.

Computer security tips

No matter how helpful or interesting it may appear, don't download software to your computer from the internet, unless you are sure the source is trustworthy. Seemingly harmless things like smart toolbars and utilities can be packed with unwanted…

Signs that your computer is infected

The following symptoms may indicate that spyware or viruses are installed on your computer: - Endless pop-up windows keep opening up. - You are redirected to web sites other than the one you typed into your browser. - Unexpected toolbars,…

How to avoid spam

Avoid opening spam emails and, if you do, don’t click on any links appearing in such messages. Always be wary about giving out your main email address. If in doubt, it is a good idea to use a disposable address. Never reply to spam or…
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