The level of security and reliability of our server and websites is very high, but should anything happen rest assured that we’ll respond extremely quickly, minimising any problems.
Our web server is looked after by a technical support team 24/7, 365 days a year. Your website is automatically backed up once a week.
If anything serious happens (like for instance web site hacking and brute force attacks), someone will be on the case within minutes.
If you need help with anything in particular, Andrea is always there to help, as well as to give any advice. No call centres, no waiting on a queue for ages, no speaking to strangers that have no idea who you are.
Should anything go wrong, please do not hesitate to contact Andrea on 0131 5588340 or 07758 372105.
Out with office times, please send us an email and – if the matter is urgent – also a text message on 07758 372105. We’ll get back to you as soon we possible can.
Please refer to this section for some very good security tips, as well as some instructions on how to complete day to day tasks that you may be needing help with.
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